1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
Dismiss Notice

Welcome To SNBForums

SNBForums is a community for anyone who wants to learn about or discuss the latest in wireless routers, network storage and the ins and outs of building and maintaining a small network.

If you'd like to post a question, simply register and have at it!

While you're at it, please check out SmallNetBuilder for product reviews and our famous Router Charts, Ranker and plenty more!

NordVPN Problems with 384.5 and AC68U

Discussion in 'Asuswrt-Merlin' started by Stardust, May 17, 2018.

  1. Stardust

    Stardust Occasional Visitor

    Joined:
    Dec 3, 2017
    Messages:
    28
    Location:
    Czech Republic
    Hey all.

    After I upgraded to Merlins FW 384.5 on my RT-AC68U, I have gotten problems with connecting with NordVPN.

    I have made the normal factory reset, that did not help.

    Any Ideas?

    Regards

    John
     
  2. Please support SNBForums! Just click on this link before you buy something from Amazon and we'll get a small commission on anything you buy. Thanks!
  3. RMerlin

    RMerlin Super Moderator

    Joined:
    Apr 14, 2012
    Messages:
    27,986
    Location:
    Canada
    What does System Log shows?
     
    Vexira likes this.
  4. Stardust

    Stardust Occasional Visitor

    Joined:
    Dec 3, 2017
    Messages:
    28
    Location:
    Czech Republic
    May 17 20:02:35 ovpn-client1[32746]: SIGUSR1[soft,tls-error] received, process restarting
    May 17 20:02:35 ovpn-client1[32746]: Restart pause, 5 second(s)
    May 17 20:02:40 ovpn-client1[32746]: WARNING: --ping should normally be used with --ping-restart or --ping-exit
    May 17 20:02:40 ovpn-client1[32746]: NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
    May 17 20:02:40 ovpn-client1[32746]: TCP/UDP: Preserving recently used remote address: [AF_INET]185.212.169.125:1194
    May 17 20:02:40 ovpn-client1[32746]: Socket Buffers: R=[122880->122880] S=[122880->122880]
    May 17 20:02:40 ovpn-client1[32746]: UDP link local: (not bound)
    May 17 20:02:40 ovpn-client1[32746]: UDP link remote: [AF_INET]185.212.169.125:1194
    May 17 20:03:40 ovpn-client1[32746]: TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
    May 17 20:03:40 ovpn-client1[32746]: TLS Error: TLS handshake failed
    May 17 20:03:40 ovpn-client1[32746]: SIGUSR1[soft,tls-error] received, process restarting
    May 17 20:03:40 ovpn-client1[32746]: Restart pause, 5 second(s)
    May 17 20:03:45 ovpn-client1[32746]: WARNING: --ping should normally be used with --ping-restart or --ping-exit
    May 17 20:03:45 ovpn-client1[32746]: NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
    May 17 20:03:45 ovpn-client1[32746]: TCP/UDP: Preserving recently used remote address: [AF_INET]185.212.169.125:1194
    May 17 20:03:45 ovpn-client1[32746]: Socket Buffers: R=[122880->122880] S=[122880->122880]
    May 17 20:03:45 ovpn-client1[32746]: UDP link local: (not bound)
    May 17 20:03:45 ovpn-client1[32746]: UDP link remote: [AF_INET]185.212.169.125:1194
    May 17 20:04:46 ovpn-client1[32746]: TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
    May 17 20:04:46 ovpn-client1[32746]: TLS Error: TLS handshake failed
    May 17 20:04:46 ovpn-client1[32746]: SIGUSR1[soft,tls-error] received, process restarting
    May 17 20:04:46 ovpn-client1[32746]: Restart pause, 10 second(s)
    May 17 20:04:56 ovpn-client1[32746]: WARNING: --ping should normally be used with --ping-restart or --ping-exit
    May 17 20:04:56 ovpn-client1[32746]: NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
    May 17 20:04:56 ovpn-client1[32746]: TCP/UDP: Preserving recently used remote address: [AF_INET]185.212.169.125:1194
    May 17 20:04:56 ovpn-client1[32746]: Socket Buffers: R=[122880->122880] S=[122880->122880]
    May 17 20:04:56 ovpn-client1[32746]: UDP link local: (not bound)
     
  5. RMerlin

    RMerlin Super Moderator

    Joined:
    Apr 14, 2012
    Messages:
    27,986
    Location:
    Canada
    TLS handshake error - double check your configuration (keys, certs, port, cipher, etc...).
     
  6. Stardust

    Stardust Occasional Visitor

    Joined:
    Dec 3, 2017
    Messages:
    28
    Location:
    Czech Republic
    I have been looking at NordVPN support pages, and they have 380.59 as the template.
    Used that information and still no joy.
     
  7. Xentrk

    Xentrk Very Senior Member

    Joined:
    Jul 21, 2016
    Messages:
    1,630
    Location:
    The Land of Smiles
    Last edited: May 17, 2018
  8. Brenneke

    Brenneke Regular Contributor

    Joined:
    Jun 14, 2017
    Messages:
    50
    Did you have Nord set up on on your router prior to the firmware upgrade or is this your first go?
     
  9. Quoc Huynh

    Quoc Huynh Occasional Visitor

    Joined:
    Jan 11, 2018
    Messages:
    41
    In addition to Xentrk's advice, in my experience, you should look up your current VPN server on the map displayed on NordVPN's app (https://nordvpn.com/download/) to see if it is still there or not. Sometimes, the server is down for a period of time and you cannot connect to it. In this case, you have to wait until the server comes back or switch to other working ones, which could result in slower VPN speed.
     
  10. Stardust

    Stardust Occasional Visitor

    Joined:
    Dec 3, 2017
    Messages:
    28
    Location:
    Czech Republic
    To @Brenneke: This is my first go
    to @Quoc Huynh: Did download a new server - and it worket.
    I was setting it up - and yes, that did the trick. :)

    How often should I check if the servers work?
     
  11. Quoc Huynh

    Quoc Huynh Occasional Visitor

    Joined:
    Jan 11, 2018
    Messages:
    41
    @Stardust: I am sorry for the late reply as my hands were quite full of miscellaneous stuff :)
    To be honest, I do not know that since it may be out of their expectation as well and therefore, no prior notification. On my side, as I tick the box of "Blocking Internet access when VPN is down", whenever my Internet is inaccessible, I would uncheck it first in order to have my ISP network back, then having a look at the NordVPN servers map.
     
  12. Stardust

    Stardust Occasional Visitor

    Joined:
    Dec 3, 2017
    Messages:
    28
    Location:
    Czech Republic
    @Quoc Huynh : It seems to be way to go: Uncheck the VPN and looking on the actual NordVPN servers map.

    Thanks to all above for helping :)
     
  13. Quoc Huynh

    Quoc Huynh Occasional Visitor

    Joined:
    Jan 11, 2018
    Messages:
    41
    @Stardust: Yeah, it is my experience with NordVPN :)

    You are welcome, Stardust. Best wishes to you :)
     
Please support SNBForums! Just click on this link before you buy something from Amazon and we'll get a small commission on anything you buy. Thanks!